re [A6] Faulty Andromeda Number 2

[ed knight]

Hi Stevie
 
I’m very sorry to hear about the problem with your Andromeda A6.
 
My story is that I bought an A6 from Digital Village yesterday.
I was so excited to get the thing home so I unpacked it, set it up and
off I went

 
Quick glance at the manual – says I need to auto-tune – no problem so I
did that.
 
I’m not interested in other preset USER sounds, so I deleted them and
started of with my own default tone.
 
Funny thing tho’ – just playing that patch from one key to another and
the tuning is sooo wrong – not just the drift that you used to get on
the old stuff, but by as much as ½ to ¾ of a semitone!
 
Ok, no great problem, I’ll come back to that I think to myself. So I
start trying to make a new sound, but I can’t get away from that blasted
tuning problem.
 
So I think – right! I’m going to solve this – I do EVERYTHING – resets,
autotune and even turning off the offending voices in GLOBAL. But that
doesn’t work because the voices I left as alright start to move out of
tune too – it’s like playing cat and mouse.
 
I WAS hoping to ring DV tomorrow and for them to say – “Ahh – yes it’s a
known problem – press “A”, “B” and “C” and you’ll be fine” – so imagine
my horror when I look on the web and find this chat going on. Not just
one person, but loads with the same problem – and EXACTLY the same
problem at that!
 
It’s going back – and I’m devastated. To get a replacement in 2 x months
would be bad enough, but the prospect of them not being able to find a
replacement of this fine instrument AT ALL  makes me very worried –
particularly since there don’t seem to be any alternatives out there
(cue shouty emails giving me a list of excellent alternatives – well,
bring it on! )
 
I saved the best/worst bit til last. I looked at the serial number and
it’s:
 
(21) A10607045700595
 
The machine just before yours! – they must have known each other in the
factory!
 
ed
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.code404.com/pipermail/a6/attachments/20070107/46f4f4b1/attachment.htm